ScalesGeeks Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
Information You Provide
When you contact us, submit a form, or engage our services, we may collect:
- Name and email address
- Phone number and company name
- Project details and messages you send us
- Billing and payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages viewed and time spent on site
- Referring URLs
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project updates, invoices, and service-related communications
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
We do not sell your personal information to third parties.
3. Information Sharing
We may share your information with:
- Service providers — Third-party vendors who assist in delivering our services (e.g., email platforms, payment processors, cloud infrastructure providers) under confidentiality agreements
- Legal requirements — When required by law, court order, or government authority
- Business transfers — In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information, including:
- TLS/SSL encryption for data in transit
- Encrypted storage for sensitive data at rest
- Access controls limiting who can view personal data
- Regular security reviews of our systems
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at info@scalesgeeks.com
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Client project data is retained for 7 years following project completion for legal and compliance purposes.
9. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@scalesgeeks.com
- Address: Noida, India